Data Deletion

You can ask us to delete the personal data Vortex303 holds about you at any time.

If you are a business using our service

1. Disconnect your WhatsApp Business account from our app: in Meta Business Suite go to Settings → Accounts → Apps (or Business integrations in your Facebook settings), select Vortex303 and remove it.
2. Email hello@vortex303.com with the subject “Data deletion request” from your account email, including your business name and WhatsApp number.

We delete your account data, conversations, contacts and stored access tokens within 30 days and confirm by email. Billing records we are legally required to keep are retained only for that purpose.

If you messaged a business that uses our service

Your conversation belongs to that business, so please ask the business first. You can also email hello@vortex303.com with the subject “Data deletion request”, your WhatsApp number and the name of the business you contacted. We will verify the request, coordinate with the business and delete the data within 30 days, unless the law requires it to be kept.